Checkout SOAP

In this article let's go through the Checkout SOAP dashboard together and have a better understanding of what insights you can get out of it. 

 

To open the dashboard, follow the steps below.  

mceclip0.png

This dashboard focuses on 4 of the key SOAP API methods that are available for integration with your checkout: orderRequest, shippingOptionRequest, updateOrderRequest, and commitOrder Request.

  • An orderRequest reflects the initiation of a Paazl delivery session in the checkout. It submits (a.o.) the content/characteristics of the shopping basket to Paazl.
  • A shippingOptionRequest is submitted to Paazl, with location details such as postal code and country. The response from Paazl includes the available delivery options, pickup locations, delivery dates, timeframes, etc.
  • An updateOrderRequest is used to submit a shopping basket update to Paazl (normally followed by a new shippingOptionRequest)
  • • A commitOrderRequest submits the final delivery order to Paazl.

This dashboard will give you insights into the volumes of these requests over the last 6 months, and how these numbers compare against each other. 

Main Menu

Select the variables you want to include (or exclude) in the charts and cards.

mceclip1.png

 

Update Notification

mceclip4.png

Note

The dashboard is currently updated monthly.

 

Manual & FAQ page

Go to the manual (information-icon) and FAQ page (question-icon) by clicking on the icons on the right top of the dashboard.

mceclip5.png

Key numbers

mceclip6.png

 

Hover over the i-icons on the right top of the cards to see the definitions of the requests and what they reflect.

mceclip9.png

mceclip10.png

mceclip11.png

mceclip12.png

Charts – Conversion Rate

Offers the number of commitOrderRequests vs. orderRequests over time. The comparison represents a Conversion Rate, as it reflects the conversion of a delivery session into actual delivery order. 

mceclip0.png

 

Click on the +(plus)/-(minus) buttons to drill down/drill up time levels.   

mceclip1.png

 

Now it's on a monthly level.

mceclip2.png

 

Hover over the different areas to see:

  • Day/Month/Quarter/year (based on the date level you choose)
  • The number of orderRequests or commitOrderRequests

mceclip3.png

 

Hover over the line to see:

  • Day/Month/Quarter/year (based on the date level you choose)
  • Conversion rate (commitOrder/order)

mceclip4.png

mceclip8.png

 

The donut chart on the right shows the conversion rate over the last 12 months.

mceclip6.png

mceclip7.png

Charts – shippingOption Rate

Offers the number of shippingOptionRequests vs. orderRequests. The comparison represents a shippingOption Rate, as it reflects the average number of requests for delivery options per delivery session.  

An additional shippingOptionRequest is usually triggered by a change in the shopping basket or a change of delivery location details.

mceclip3.png

 

Click on the +(plus)/-(minus) buttons to drill down/drill up time levels.   

mceclip4.png

 

Now it's on a quarterly level.

mceclip5.png

 

Hover over the different areas to see:

  • Day/Month/Quarter/year (based on the date level you choose)
  • The number of orderRequests or shippingOptionRequests

mceclip6.png

 

Hover over the line to see:

  • Day/Month/Quarter/year (based on the date level you choose)
  • shippingOption Rate (the average number of shippingOptionRequests per orderRequest)

mceclip7.png

mceclip8.png

 

The bar charts on the right show the total number of shippingOptionRequests and orderRequests as well as the shippingOption Rate.

mceclip9.png

mceclip10.png

mceclip11.png

Charts – updateOrder Rate

Offers the number of updateOrderRequests vs. orderRequests. The comparison represents a updateOrder Rate, as it reflects the average number of updated orderRequests per delivery session.

mceclip12.png

 

Click on the +(plus)/-(minus) buttons to drill down/drill up time levels.   

mceclip13.png

 

Now it's on a monthly level.

mceclip14.png

 

Hover over the different areas to see:

  • Day/Month/Quarter/year (based on the date level you choose)
  • The number of orderRequests or updateOrderRequests

mceclip16.png

 

Hover over the line to see:

  • Day/Month/Quarter/year (based on the date level you choose)
  • updateOrder Rate (the average number of updateOrderRequests per orderRequest) 

mceclip17.png

mceclip18.png

 

The bar charts on the right show the total number of updateOrderRequests and orderRequests as well as the updateOrder Rate. 

mceclip19.png

mceclip20.png

mceclip21.png

Chart – Traffic Per Request Over Time

Breaks down the total number of requests over years, quarters, months, and days.

mceclip22.png

 

Click on the +(plus)/-(minus) buttons to drill down/drill up time levels.   

mceclip32.png

Now it's on a daily level.

mceclip33.png

 

Hover over the bars to see:

  • Day/Month/Quarter/year (based on the date level you choose)
  • The type of request
  • The number of requests

mceclip34.png

Chart – Traffic Per Request

Breaks down the total number of requests over the selected period.

mceclip23.png

 

Hover over the pie to see the percentage and volume of different requests.

mceclip24.png

 

Use the pie chart as a filter to the bar chart on the left.

mceclip38.png

mceclip39.png

 

You can also highlight the requests by clicking on the legends.

mceclip25.png

Note

Unfilter or unhighlight by clicking on the same elements again.

 

 

 

 

 

Was this article helpful?