Carrier Performance
In this article let's go through the Carrier Performance dashboard together and have a better understanding of what insights you can get out of it.
To open the dashboard, follow the steps below.
This dashboard offers insights into the different stages and durations from shipment creation to delivery, over the last six (full) months.
Note
Return shipments, mailbox shipments, and some small carriers are not included in this dashboard.
Main Menu
Select the variables you want to include (or exclude) in the charts and tables.
Key numbers
Here you can find the total numbers (over the last six months) of:
- ORDERS CREATED: # orders stored/created in your Paazl (sub)account(s)
- SHIPMENTS CREATED: # of labels that were printed. 1 order can have multiple labels
- SHIPMENTS SCANNED: # of shipments scanned by the carrier(s)
- SHIPMENTS IN TRANSIT: # of shipments on their way for delivery
- SHIPMENTS DELIVERED: # of shipments delivered (e.g. @home, @neighbours, @ pickup point)
Charts – Shipment details from created to scanned
Breaks down the shipments from created to scanned.
% of shipments scanned
Other categories are ‘not scanned’ and ‘deleted’.
Hover over the pie to see the percentage and total shipments of other categories.
Click on the pie chart for more details per the category.
Shipments scanned per month
This chart breaks down the number of scanned, not scanned, and deleted shipments per month, over the last six months.
Hover over the bar to see the percentage and total shipments.
Filter the data by clicking on the bars.
Duration from Created to Scanned
This chart presents the distribution of duration (hours) between shipments created and the (first) scan.
Hover over the bar to see the percentage and total shipments.
Click on the sorting button to change the sequence.
Charts – Shipment details from created to delivered
Breaks down the shipments from created to delivered.
% of shipments delivered
Based on the total # of shipments created. Other categories are 'not scanned', 'in transit', and 'deleted'
Hover over the pie to see the percentage and total shipments of other categories.
Click on the SCANNED part of the pie chart to see details over if it’s still in transit or already delivered.
Shipments delivered per month
This chart breaks down the number of delivered, in transit, not scanned, and deleted shipments per month, over the last six months.
Hover over the bar to see the percentage and total shipments.
Duration From scanned to delivered
This chart presents the distribution of duration (hours) between shipments scanned and delivered.
Click on the sorting button to change the sequence.
Hover over the bar to see the percentage and total shipments.
Chart – Median Duration Created -> Scanned (DAY)
Presents per shipping option and per month, the median duration from created to scanned, over the last 6 months.
Note
The median is the middle number in a sorted, ascending, or descending, list of numbers and can be more descriptive of that data set than the average.
Hover over the points to see more details per month.
Chart - Median Duration Scanned -> Delivered (DAY)
Presents per shipping option and per month, the median duration from scanned to delivered, over the last 6 months.
Hover over the points to see more details per month.
