In this article let's go through the Carrier Performance dashboard together and have a better understanding of what insights you can get out of it.

 

To open the dashboard, follow the steps below.

This dashboard offers insights into the different stages and durations from shipment creation to delivery, over the last six (full) months. 

Main Menu

Select the variables you want to include (or exclude) in the charts and tables.

Key numbers

Here you can find the total numbers (over the last six months) of:

• ORDERS CREATED: # orders stored/created in your Paazl (sub)account(s)
• SHIPMENTS CREATED: # of labels that were printed. 1 order can have multiple labels
• SHIPMENTS SCANNED: # of shipments scanned by the carrier(s)
• SHIPMENTS IN TRANSIT: # of shipments on their way for delivery
• SHIPMENTS DELIVERED: # of shipments delivered (e.g. @home, @neighbours, @ pickup point)

Charts – Shipment details from created to scanned

Breaks down the shipments from created to scanned.

 

Scan Rate

Other categories are ‘not scanned’ and ‘deleted’.

 

Hover over the pie to see the percentage and total shipments of other categories.

 

Click on the pie chart for more details per the category.

 

Scan Rate per month

This chart breaks down the number of scanned, not scanned, and deleted shipments per month, over the last six months.

 

Hover over the bar to see the percentage and total shipments.

 

Filter the data by clicking on the bars.

 

Duration from Created to Scanned

This chart presents the distribution of duration (hours) between shipments created and the (first) scan.

 

Hover over the bar to see the percentage and total shipments.

 

Click on the sorting button to change the sequence. 

Charts – Shipment details from created to delivered

Breaks down the shipments from created to delivered.

 

% of shipments delivered

Based on the total # of shipments created. Other categories are 'not scanned', 'in transit', and 'deleted'

 

 

Hover over the pie to see the percentage and total shipments of other categories.

 

Click on the SCANNED part of the pie chart to see details about if it’s still in transit or already delivered.

 

Shipments Status per month

This chart breaks down the number of delivered, in transit, not scanned, and deleted shipments per month, over the last six months.

 

Hover over the bar to see the percentage and total shipments.

 

Duration From scanned to delivered

This chart presents the distribution of duration (hours) between shipments scanned and delivered.

 

Click on the sorting button to change the sequence.

 

Hover over the bar to see the percentage and total shipments.

Chart – Median Duration Created -> Scanned (DAY)

Presents per shipping option and per month, the median duration from created to scanned, over the last 6 months.

 

Hover over the points to see more details per month.

Chart - Median Duration Scanned -> Delivered (DAY)

Presents per shipping option and per month, the median duration from scanned to delivered, over the last 6 months.

 

Hover over the points to see more details per month.