What is Paazl?

Paazl is a SaaS solution for e-commerce brands and retailers. At its core, Paazl is a multi-carrier platform with connections to a wide range of global, national and inner-city carriers. The Paazl software includes solutions for delivery information and track and trace in the front-end of your website, along with label generation in the back-end. This enables e-commerce companies to offer their end customers comprehensive delivery options.


By integrating Paazl you enable the scalability of new carrier and delivery option integrations and provide your customers with control and transparency over delivery choices throughout the process chain.


Our front-end solution can be configured to maximize your pre-purchase and in-checkout delivery information.

In the pre-purchase stage, you can implement our widgets to display relevant delivery information on your product pages, such as real-time delivery estimates, countdown timers and shipping costs.

In the checkout we provide the option of fixed delivery times and nominated day selection. If you are offering pick-up points or Click & Collect, we will display the locations and opening times in a map format.

In the post-purchase stage, Paazl makes it possible to send out track and trace emails in your brand’s look and feel. When it comes to returns, Paazl creates ready-made returns labels, which can be made available to your customers in the delivery box or online.

Paazl also provides a back-end solution which takes care of your logistical challenges. We create labels, register shipments, create customs forms and more.

In a nutshell, Paazl provides you with the tools to scale delivery and create more – and better – delivery choices for your customers.

The diagram below shows how Paazl interacts with your webshop, warehouse, carrier and customer to deliver the ultimate delivery experience.


Was this article helpful?